Your moments, styled with The Black Bow.
Your moments, styled with The Black Bow.
FAQ
How to earn points & will it expire?
With every RM1 spend on our website, it will accumulate 1 point for Little Bow & White Bow; 1.5 points for Black Bow.
The point will be auto released after customer's order is delivered and completed. It might take up to 1 to 3 days for the point to be reflected in customer's account.
The point will be valid for 1 year from the release date.
HOW DO I VIEW MY POINT & CREDIT BALANCE?
You will be able to view your point and credit balance under 'Profile' after signing in onto our website.
We'll also send you an email every time when there's point or credit being released to your account.
WHAT CAN I DO WITH MY POINT & CREDIT?
You can use your points to redeem for coupon. Every 100 points can be redeemed for RM1 credit.
Credit can be used like cash to shop on our website. It will be auto-applied upon check-out if there's any credit balance in your account.
Credit can be used like cash to shop on our website. It will be auto-applied upon check-out if there's any credit balance in your account.
Can the credit be used for shipping fee?
Yes, store credit can be used to pay for shipping fee.
Is there any minimum spend required to apply the member discount?
White Bow and Black Bow members are entitled for an instant discount of 3% and 5% off their total bill with no minimum spend required.
HOW DO I CHECK MY TBBEANS MEMBER TIER?
You can check your member tier by signing in and view it under 'Profile'.
IS THERE ANY EXPIRY ON THE MEMBERSHIP?
Our membership comes with lifetime access.
HOW TO USE THE STORE CREDIT IN MY ACCOUNT?
Please view here for the steps of store credit application.
HOW TO APPLY THE MEMBER DISCOUNT?
Please view here for the member discount application.