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TBBeans Community

Sign up or sign in now for exclusive members benefits!

TBBEANS MEMBER TIERS

LITTLE BOW
Sign up & join for free

  • First order discount
  • Collect points with every spend: RM1 = 1 point
  • Yearly birthday credit: RM5
  • Yearly renewal: Free & Auto
SIGN UP
WHITE BOW
RM1,500 spend per 12 months

  • Instant 3% off on total bill
  • Collect points with every spend: RM1 = 1 point
  • Yearly birthday credit: RM15
  • Early access to sales event
  • 150 points will be rewarded when you reach White Bow
  • Auto yearly renewal with RM1,200 spend per 12 months
SIGN IN
BLACK BOW
RM5,000 spend per 12 months

  • Instant 5% off on total bill
  • Collect points with every spend: RM1 = 1.5 points
  • Yearly birthday credit: RM35
  • Early access to sales event
  • 500 points will be rewarded when you reach White Bow
  • Auto yearly renewal with RM3,500 spend per 12 months
SIGN IN

Store Credit Application

For customers who have store credit in the account, you may refer to below tutorial on the steps to claim the credit.

Kindly ensure you're logged in before you proceed with the below steps.

Should you have further queries, kindly contact us at postmaster@theblackbow.com.my.

FAQ

How to earn points & will it expire?

With every RM1 spend on our website, it will accumulate 1 point for Little Bow & White Bow; 1.5 points for Black Bow.
The point will be auto released after customer's order is delivered and completed. It might take up to 1 to 3 days for the point to be reflected in customer's account.
The point will be valid for 1 year from the release date.

HOW DO I VIEW MY POINT & CREDIT BALANCE?

You will be able to view your point and credit balance under 'Profile' after signing in onto our website. 

We'll also send you an email  every time when there's point or credit being released to your account.

WHAT CAN I DO WITH MY POINT & CREDIT?

You can use your points to redeem for coupon. Every 500 points can be redeemed for RM5 coupon.
Credit can be used like cash to shop on our website. It will be auto-applied upon check-out if there's any credit balance in your account.
Every point and credit comes with a certain validity period. You may check your point and credit balance, and their expiry date under 'Profile'.

Is there any minimum spend required to use the Birthday Credit?

Yes, for Little Bow and White Bow, the minimum spend to use the credit is RM80.

For Black Bow, there's no minimum spend required to use the Birthday Credit.

Can the credit be used for shipping fee?

No, sorry that all kinds of credit cannot be used to pay for shipping fee.

Is there any minimum spend required to apply the instant discount?

White Bow and Black Bow members are entitled for an instant discount of 3% and 5% off their total bill with no minimum spend required.

However, the discount cannot be stacked together with other on-going promo.

HOW DO I CHECK MY TBBEANS MEMBER TIER?

You can check your member tier by signing in and view it under 'Profile'.

HOW TO ACHIEVE THE MEMBER TIERS AND WILL THEY EXPIRE?

For Little Bow, users only need to sign up on our website to become our members and start enjoying member's benefits. Little Bow's membership is life-time and will not expire. It will be auto-upgraded to White Bow and Black Bow with minimum spend, for greater member's benefits. The minimum spend to upgrade to White Bow and Black Bow is as per below:-

  • White Bow: RM 1,500 per 12 months
  • Black Bow: RM5,000 per 12 months

*The minimum spend to reach the tiers is different from the minimum spend to maintain the tiers.

Once White Bow & Black Bow tier is achieved, a lower minimum spend required to maintain the membership, the minimum spend is as per below:-

  • White Bow: RM 1,200 per 12 months
  • Black Bow: RM3,500 per 12 months
Membership will be auto-renewed if the minimum requirement is met.

If the minimum requirement is not met, the membership will be downgraded to the tier below.